For Trade Partners
As your on-the-ground partner in East Africa, we provide reliable destination management and ground handling services for tour operators, travel agents and bespoke groups. Our role is simple: we make every movement smooth, every handover clear and every guest feel looked after from arrival to departure.
We support a wide range of trade and private partners:
Whether you need a single airport meet-and-greet or a full multi-country program, we plug in where you need us most.
We offer end-to-end destination management and ground services across our key regions.
You send us your outline, dates, budget, guest profile and preferred style of travel, and we respond with a realistic routing, drive times, recommended properties and indicative pricing. We can work under your brand or ours, depending on your preference.
Once you sign off the itinerary, we confirm all services, secure key allocations and issue a clear confirmation with supplier details, reference numbers and payment terms. Any special notes (dietaries, mobility, celebrations) are flagged to all relevant partners.
In the weeks before travel we:
From the first airport welcome to the final transfer, our team tracks each movement in real time. Driver–guides, lodge teams and city reps all work from the same plan so that handovers are seamless and guests never feel unsure about "what happens next".
We debrief with you on any feedback received, note learnings for future programs and update our internal profiles for repeat guests and corporate accounts.
We live and work here. Our team spends time in the field, visits properties regularly and maintains close relationships with lodge managers, pilots, transfer companies and guides. That means up-to-date advice on routes, seasons and product, not guesswork.
Delivering on what we promise, safely.
Built to work seamlessly with the trade.
Every transfer, road leg and meet-and-greet shapes the guest's perception of your brand. We train our teams to host, not just to drive: to anticipate needs, communicate clearly, and problem-solve quietly in the background so your clients feel fully looked after.
You sell a complete itinerary and need a local partner to book and operate all services under your brand.
You already have lodge contracts but want us to handle airport logistics, local flights and emergency support.
You run a series group, incentive or event and need full on-the-ground coordination and a dedicated operations contact.
You want to test a new route or product in East Africa and need honest, practical advice before you commit.
To start, share:
We will respond with a suggested outline, estimated costing and a clear breakdown of what we handle versus what stays with you.
